Send your UO empties back to us. We'll sanitize and reuse them, and you'll earn rewards credit (that can be redeemed for a discount on your next order)!

Here's what you can return:

  • Earn $2 UO rewards credit per full size UO glass container (2oz, 4oz, 8oz Urban Oreganics branded containers only. Not valid for minis or any other brands we carry.) Containers must be empty, completely clean (rinsed/scrubbed out), and undamaged to receive credit.
  • Earn $1 UO rewards credit per shipment of our biodegradable peanuts 

** You must have a valid UO rewards account to earn credit. Wholesale accounts are not eligible for empties credit at this time.


Although we cannot accept non-UO empties back for rewards credit, we are happy to accept (to responsibly recycle or compost) any of the following items (empty, completely clean/rinsed/scrubbed out), that were purchased our site:

  • Any glass containers
  • Pumps + caps
  • Cork candle top
  • Cardboard packaging
  • Elate Cosmetics packaging
  • Bath poufs, loofahs, body brush, soap bags
  • Facial rounds, washcloths, face cloths, towels
  • Sample packaging
  • Razor blades
  • Wood scoops
  • Biodegradable refill packaging
  • Wood hair brush or comb
  • KooShoo hair ties + scrunches
  • Konjac sponge
  • Bamboo Toothbrush (please pull out bristles)
  • Toothbrush travel case
  • Lip butter tubes
  • Stasher bags
  • Nail brush

Here's how:

  • Fill out the form below
  • Return your empties to 6996 Lowell Avenue, West Linn, OR 97068. You may drop off locally on our porch any time, or ship them (you will be responsible for shipping charges).
    • Please make sure your name and UO account email are included 
    • Please use eco-friendly shipping materials whenever possible ♻️
    • To reduce the carbon footprint of shipping your empties to us (and to reduce your overall shipping costs), please save up as many as you can before sending them in
    • We recommend shipping via USPS with a tracking number

Questions? Contact us.




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